WordPress website support
Your new website has gone live – congratulations!
So, what happens now?
It just sits there doing its job, right? Not quite. A website needs ongoing care, even after launch. Think of it like owning a car. You wouldn’t skip checking your tyre pressures and an annual MOT, would you? Regular maintenance catches small issues before they become big headaches. But here’s the thing: you’re already busy running your business. When are you realistically going to find time to look after your website? That’s where WordPress website support comes in.Why invest in WordPress website support
Get help whenever you need it
Problems get fixed fast by someone who genuinely cares about your website.
Free up your time
Focus on your business while I make sure your website stays safe, secure, and running smoothly.
No tech skills needed
I’ll handle all the technical stuff. That’s what I’m here for.
Clear monthly updates
I’ll send you a simple report showing what I’ve done and why it matters.
A WordPress support plan that suits your needs
Essential
Peace of mind
- Plugin & theme updates
- WordPress core software updates
- Full website backups
- Security monitoring
- Prompt email support
- Website maintenance report
£80 a month
Premium
A regular helping hand
- Plugin & theme updates
- WordPress core software updates
- Full website backups
- Security monitoring
- Priority email support
- Website maintenance report
- Annual website health check
- Whatever you need to ensure your website is well-maintained
From £180 a month
All plans are subject to a minimum 3-month agreement, with a review every 3 months to make sure you’re on the right plan.
I review all websites before agreeing to manage them. There may be times when I may decline to take a site on. For example, I prefer not to provide support for e-commerce sites.
Never have the time or inclination to look after your WordPress website?
I hear you! Let’s have a chat and see how I can help.
What my clients say…
As a tech-phobe, it’s really reassuring to have someone like Susie who’s quick to respond and who I know I can rely on.
Having Susie on retainer for website support gives me the confidence that we are covered for every eventuality.
Highly recommend her services.
I really appreciate Susie’s support.
It’s been a real breath of fresh air since I have started working with her.
What’s included
Essential |
Premium |
|
| Priority support | ||
| WordPress core updates | ||
| Plugin updates | ||
| Theme updates | ||
| Full website backups | ||
| Security monitoring | ||
| Prompt email support | ||
| Personalised monthly report | ||
| Annual website health check | ||
| * Content updates | ||
| ** Technical updates | ||
| Broken link checks | ||
| Contact form testing | ||
| Performance & speed scans | ||
| Bespoke plan suited to your needs |
* Content updates: Adding blog posts; changes to the page layouts; adding or changing web pages; creating & styling contact forms; managing event and/or course content.
** Technical updates: Installing and/or replacing WordPress plugins; adding in new functionality; fixing technical problems; dealing with third parties (e.g. hosting company, domain registrar) as required; site speed testing & improvements; security review & improvements.
FAQs
Why do I need a website support plan?
Websites are not once and done. They are a living, breathing part of your business. By signing up for a support plan, you can rest assured that any updates, file vulnerabilities, and security concerns will be managed. Without you having to worry about a thing! It’s not just about fixing problems – it’s about maintaining & improving a critical asset, whilst you concentrate on running your business.
You didn’t build my website. Can I still sign-up for a support plan?
Absolutely! I review all websites before agreeing to manage them. There may, however, be times when I decide not to take a site on. For example, I prefer not to provide support for e-commerce sites.
How long do plans last?
For as long as you need them to! All plans are subject to an initial 3-month agreement. We review your plan every 3 months to make sure you are getting the right level of support.
Not sure what website support you need?
Book a call to discuss your requirements.