WordPress website support

With added TLC

You’ve launched your lovely new website to the world. You’re inundated with emails, the phone’s ringing off the hook and you’re revelling in all the new business.

What happens to your website now?

It sits there, doing its thing, right?

With all you’ve got going on, how are you going to find the time to check for essential software and plugin updates. Or add that new testimonial, or upload a blog post?

Why do you need website support?

WordPress websites need regular attention

If you rarely login to your site, you could be missing key updates which could in turn lead to all kinds of problems.

Peace of mind...

…that your website is safe, secure, running at its best & not going to cause you any major headaches.

One less thing to worry about

So you can concentrate on running your business.

Without regular maintenance, a WordPress website is vulnerable to attacks from hackers. It doesn’t work as well as it should and could even start to fail.

WordPress website support

I offer two levels of maintenance and support for WordPress websites. Both help you make the most of your time and give you the reassurance that your website is safe, secure and up to date. And continuing to do its thing 24/7.

Core

Perfect for peace of mind

£70 a month

  • Site updates – WordPress core software, plugins & themes
  • Creation & management of full website back-ups
  • Annual security review and website health check (at no extra cost)
  • Prompt email support
  • A monthly report with details of updates

Bespoke

Peace of mind plus a regular helping hand

From £150 a month

  • All Core features
PLUS
  • Quarterly security review
  • Annual website health check (at no additional cost)
  • Whatever you need to ensure your website is well-maintained (see examples below)

All plans are subject to a minimum 3-month agreement, with a review every 3 months to make sure you’re on the right plan. 

Examples of extra maintenance tasks

Content updates

  • adding blog posts
  • header, footer, sidebar, & menu changes
  • adding or changing web pages
  • creating & styling contact forms
  • managing event and/or course content

Technical tasks

  • installing new WordPress plugins to replace old ones
  • adding in new functionality
  • fixing technical problems, dealing with third parties as required
  • site speed testing & improvements
  • security review & improvements

Any questions?

How do I pay for my support plan?

Once we’ve decided on the support plan you need, set-up a monthly standing order for the agreed cost. This is payable in advance on the first day of the month. I will send you a receipt for your records. All plans are subject to a 3-month minimum agreement. We review the plan every 3 months to make sure you are getting the right level of support.

What access do you need to my website?

I will need administrator access to the back end of your website. I will send you instructions for setting this up.

What if my website isn’t built using WordPress? Are you able to help me maintain it?

I’m afraid I am only able to provide website support for sites using WordPress. If your site uses another platform, I may be able to you to recommend someone who can help.

Not sure what website support you need?

Book a discovery call to discuss your requirements.