Support

You’ve launched your lovely new website to the world – you’re inundated with emails, the phone’s ringing off the hook and you’re revelling in all the new business. What happens to your website now? It sits there, doing its thing, right? With everything you’ve got going on, when are you going to find time to check for essential software and plugin updates, add that new testimonial, or upload a blog post?

Your website is working for you 24/7. And it needs some regular TLC. Without adding to your to-do-list.

Wise Genius offers three levels of website maintenance and support for WordPress websites, all designed to help you make the most of your time and give you the reassurance that your site is safe, secure and up to date. And continuing to do its thing 24/7.

Essential

£40 a month

  • WordPress core software updates
  • Plugins updates
  • Theme updates (subject to child theme being in place)
  • Website backup
  • Technical support via email
  • Fee payable monthly in advance

Sign-up

Enhanced

£90 a month

  • WordPress core software updates
  • Plugins updates
  • Theme updates (subject to child theme being in place)
  • Website backup
  • Technical support via email
  • Fee payable monthly in advance

PLUS

  • 1 hour of content updates – such as adding blog posts, updating existing content, adding images & files, amendments to contact forms
  • Annual website security review

Sign-up

Premium

£150 a month

  • WordPress core software updates
  • Plugins updates
  • Theme updates (subject to child theme being in place)
  • Website backup
  • Technical support via email
  • Annual website security review
  • Fee payable monthly in advance

PLUS

  • 2 hours of content updates – such as adding blog posts, updating existing content, adding images & files, amendments to contact forms
  • Google Analytics set-up and reporting

Sign-up

*All plans are subject to a minimum 3-month agreement, with a review every 3 months to make sure you’re on the right plan. Any work that takes longer than the time allocated within your chosen plan will be charged at an hourly rate of £60. And will only be completed once the additional time required is agreed with you.

And for the commitment-phobic

I offer ad-hoc support for those of you who aren’t ready to commit to a monthly plan, yet need an extra pair of hands every so often. This is charged at £75 an hour, payable in advance of work being undertaken. I will talk through the proposed work with you and agree the likely timeframe before invoicing.

Not sure which plan is best for you? Book a discovery call to discuss your requirements.